Jillian Lombardo
Words by Jillian Lombardo
In today’s competitive business landscape, standing out from the crowd is crucial. Simply Stitch Co., a Jacksonville-based business, empowers companies to do just that. They offer exceptional embroidery, screen printing, and eye-catching vehicle wraps, all delivered with a commitment to exceptional customer service and lightning-fast turnaround times.
After losing their jobs simultaneously, longtime friends Luis Montiel and Ryan Viti were starting fresh in a shaky job market. Having worked together previously and sharing expertise in fashion and clothing manufacturing, they looked to opportunities in their passions before rejoining corporate America. In that time, Montiel found a hole in the market through market research. This began the birth of Simply Stitch Co., offering embroidery and screen printing, later adding commercial vehicle wraps.
“From the moment of first contact we offer our expertise based on each customer’s individual needs. We are happy to provide as much or as little guidance as our customers prefer.”
Simply Stitch Co.’s expertise is evident throughout Jacksonville! From contractors and realtors to restaurants and fashion houses, they’ve helped countless local businesses elevate their brand identity with high-quality embroidery and screen printing. Renowned local names like Lafavre, 4SAP, Kollect, Tuck, and 8103 trust Simply Stitch Co. to create unique apparel. They’ve also delivered exceptional service to national brands like McDonald’s, Pilot Pen, and Costco, crafting uniforms for their Jacksonville locations. However, their passion truly lies in supporting the local community. They go the extra mile for local businesses, as evidenced by their dedicated work ethic – like when they pulled overtime in December to ensure McDonald’s Jacksonville stores received their uniforms on time. Simply Stitch Co. takes pride in fostering strong relationships with local businesses and helping them shine.
“That’s where we feel like we can really make a difference as a company,” said Ryan. “Local businesses have authority to customize their apparel and make something truly special for their employees and even their own customers to wear.”
Priding themselves on customer service, they have a near-perfect same day response rate, tracked by Google metrics. Viti, co-owner, handles all calls and emails personally to ensure the highest level of customer service. Their products go through a thorough inspection process during manufacturing and double checked for quality before being given to the customer. They also buy from local suppliers for garments and have partnered with many Jacksonville – based businesses for supplies. Consistently reinvesting in their business, both equipment and staff, Simply Stitch Co. is about to provide the highest quality products with a quick turnaround.
“We noticed that a lot of similar shops have a 3-4 week turnaround time. Sometimes even longer,” said Viti. “We’ve been able to keep ours down to less than half that.”
Simply Stitch Co. is constantly reinvesting in cutting-edge technology to maintain their industry-leading turnaround times. Let them help your business make a lasting impression. Contact them today for a free quote or visit their website at SimplyStitchCo.com or on their Instagram @SimplyStitchCo.
“We plan to continue to invest in our future and keep our promise to provide the highest level of quality to our customers in Jacksonville and Northeast Florida,” said Viti.
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