DELIVERY for Dogs (and Cats)

Dear Davi,

I’m a big dog with a hefty appetite; I can go through 40 pounds of food every week. How can I save my human from lugging around those heavy bags?

Gertie the Great Dane

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Gertie,

Hauling bags of kibbling from the store to the car and then into the house can be a hassle. To ease the load for local pet owners, BARK Downtown is stepping up its game and offering delivery service to select areas.

I met with BARK founder Jamee Yocum to take a closer look at how this service gets products from the shelf to your door — in almost no time flat.

What makes home delivery a good idea for me and my human?
Convenience! Having food delivered to your home means one less worry and way more time to spend with your human!

What items do you deliver? 
Anything we carry at BARK Downtown, we deliver. We also honor special orders if we can retrieve your request.

How do I get started?
Setting up an account is quick and easy. Just stop by BARK Downtown or give us a call. Once it’s been activated, you can place your order by phone, email or Facebook message. Don’t worry; your credit card information is secure with us.

Is delivery free or is there a service fee?
Delivery is free with a minimum purchase of $25. We add a $5 service fee to orders under $25.

What areas do you serve?
Right now, we deliver to folks with dogs and cats in the Downtown, Springfield and Southbank areas, but we’ll soon be covering Riverside, Avondale, San Marco and Murray Hill.

When will my order be delivered?
We currently deliver on Thursday by 6 p.m. — no later. If for some unforeseen reason we cannot make your delivery, we’ll get in touch with you right away.

Do I need to be home when it’s delivered?
Nope. We can leave your order at your front door or anywhere else you’d prefer. Just make sure you tell us where your spot is when you place the order.

How do I pay for my order?
We accept all major credit cards and BARK gift cards. Your card will charged as soon as we deliver.

Can I have items delivered to my friends?
Most definitely! We are more than happy to deliver orders to your friends within the local delivery service area.

Do you offer a refund?
Yep. We offer store credit or exchange for any unopened or unused item. Some brands can be returned if the bag is half-full.

As with any service, there are pros and cons. Some of the benefits of using a delivery service:

 

• Good alternative for those with medical problems or recent injuries
• It can cut down on transportation costs
• It’s convenient
• Avoid inclement weather
• There are no heavy bags to lug

BARK Downtown offers a wide selection of food, treats and toys for dogs and cats, including quality ingredient products and unique accessories.

It’s located at 45 W. Adams St., 516-7836, thebarkboutique.com.

Happy delivery!
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Davi the dachshund isn’t a shopaholic but he does enjoy a little retail therapy.