As of late March, the Sainsbury’s supermarket in Basford, England, still had an operational ATM on an outside wall even though its screen and controls were only 15 inches off the ground, forcing customers to bend over or kneel down to get cash. A Sainsbury’s spokesman, shown a photo by a reporter of a user squatting “incredibly uncomfortabl[y]),” said no one had complained, but the store would look into moving the machine. The only explanation offered for the placement was that the store is located on a hill.