Inaccessible Accessibility Complaints

Denials of disability allowances in Basildon, England, near London, are handled at Acorn House courthouse, on the fourth floor, where afflicted people who believe they were wrongly rejected for benefits must present appeals. However, in November, zealous government safety wardens, concerned about fire-escape dangers, closed off the fourth floor to wheelchair-using people. Asked one woman, turned away in early February, “Why are they holding disability tribunals in a building disabled people aren’t allowed in?” In February, full access resumed.

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