The Need for Nonprofits

Charitable organizations perform many important community functions, but how do you choose a charity to support?


Bruce and Peg Ganger might be the nonprofits power couple of Northeast Florida.

They each run a nonprofit and formerly owned a company that helps other charities raise money and promote their causes.

Bruce Ganger has led Second Harvest North Florida for the past two years, and his wife of 21 years, Peg, was chosen in August as executive director of Girls Incorporated.

“We feel we play a role in the quality of life,” Bruce Ganger said of the work of their agencies in Jacksonville.

With more than 1,500 nonprofits in the five-county area in and around Jacksonville, how can donors know which charities to give their money?

“We encourage all donors to do their due diligence before they invest in a nonprofit,” Bruce Ganger said. “That might include being a volunteer or attending an event or visiting their service sites to get an insider perspective of how the organization handles itself.”

At Second Harvest, Bruce Ganger oversees 31 employees and some 6,100 volunteers.

“At some point, you have to trust the organization and have faith in them and their work,” he said. “The best donors and investors are those who are also involved in the success of the nonprofit.”

Both Peg and Bruce Ganger said they would also recommend the United Way of Northeast Florida. Their agencies receive funds from United Way, and Bruce Ganger said the agency checks out all the organizations it funds.

“Many companies offer payroll deductions to give to the United Way, so it can be a very convenient way to give,” he said. It also allows donors to make contributions to specific charities.

The Gangers also expressed the importance of small donations.

“For Second Harvest, we can stretch a dollar donated to provide enough food to create seven meals, so every dollar is precious to us and to those seven hungry people,” explained Ganger.

According to the Nonprofit Center of Northeast Florida, area nonprofits generate more than $5.8 billion in revenue, employ more than 56,000 people and have payrolls of more than $2.3 billion.

“Given the number of organizations, it should come as no surprise that the sector is extraordinarily diverse,” according to a report called “State of the Sector” released in fall 2012 by the Nonprofit Center.

“It is diverse in size. Revenues range from more than $800 million in one year to zero, with the vast majority reporting less than $500,000 in revenues a year,” the report states. Funded by the Jessie Ball duPont Fund, the report uses data compiled by Roy Oldakowski at Jacksonville University’s Division of Social Services and analyzed by Mary Kress Littlepage of KBT & Associates.

“And it is diverse in mission. From state-of-the-art hospitals to stray-cat shelters, from soccer leagues in the suburbs to after-school programs in the urban core, to radio ministry to major universities, the nonprofit sector includes one of almost every flavor,” according to the report.

Soon, the old Haydon Burns Library in Downtown Jacksonville will be home to the Nonprofit Center of Northeast Florida. The Jessie Ball duPont Fund, which in 2011 had revenues of $19.2 million and assets of $248 million, has purchased the former library and is spending $20 million to convert it to “a philanthropic and nonprofit center.” It will also rent out offices to other nonprofits and charities in the area at a discount.

An estimated 2.3 million nonprofit organizations operate in the United States, and the sector contributed $804.8 billion to the U.S. economy in 2010, according to a 2012 report from the National Center for Charitable Statistics, published by Urban Institute Press.

Technology and the Internal Revenue Service make it easy to determine the financial picture of a nonprofit — its spending and how much it pays its top executives — but they do not make it easy to determine the nonprofit’s effectiveness in providing services for its target audience.

Nonprofit agencies with annual revenues of $25,000 or more are required to fill out what is known as an IRS Form 990, a multiple-page form which has dozens of possible schedules charities must file each year. The completed forms are available online through several search engines, though some charge for their services.

Several organizations, including GuideStar, Charity Navigator and Charity Watch, rate charitable organizations, and most of the large ones operating in Northeast Florida have generally good ratings.

Ganger recommends using Charity Navigator to check out nonprofits, though it doesn’t list charities with revenues of less than $1 million a year.

Charity Navigator issued a donor alert for two local nonprofits, the Jacksonville Fraternal Order of Police Foundation and the Allied Veterans of the World, both of which were involved in what prosecutors said was a $300 million gambling scheme through the operation of Internet cafés.

A jury has convicted Jacksonville attorney Kelly Mathis of more than 100 charges that could send him to prison for 30 years. Mathis is appealing his conviction, claiming he was merely acting as an attorney for Allied Veterans.

In addition to contributions from individual donors, many nonprofits receive grants from foundations, businesses and governments.

Each year as part of its budget, the city of Jacksonville issues public service grants, saving millions of dollars each year by allowing charitable agencies to handle legal aid, homeless residents, a medical clinic for low-income workers, a shelter for battered women, refugee assistance and dozens of other services.

In this year’s budget, the City Council approved public service grants of $2,015,501, compared with $2.4 million last year.

A chart presented by the nonprofit agencies during city budget hearings shows the value of nonprofits to the city. According to the chart, without the assistance of nonprofits, the cost of providing the same services would cost the city $93 million a year, according to a survey of 34 agencies which received public service grants.

In addition, an estimated 51,141 volunteers donate more than $8.76 million to work “on Jacksonville’s most pressing issues,” according to the center’s diagram.

While providing more than 2,000 jobs, public service agencies also bring in more than $49 million in federal grants.

Some nonprofits get by with a handful of employees and very little payroll, while large agencies may have hundreds of employees, with the CEO or president pulling in a six-figure salary or more than $1 million a year.

“The IRS permits tax-exempt organizations to pay executives ‘fair and reasonable’ compensation. There is no universal standard defining fair and reasonable, however; what’s fair and reasonable at one nonprofit may be a gross under- or over-payment at another,” according to a report on executive compensation by GuideStar.

“Any assessment of nonprofit compensation has to take into account a multitude of factors” such as geography, size of the organization and specialized skills, Littlepage said.

“Most of the serious funders who support nonprofits take the view that judging an organization by how ‘cheaply’ it operates is wrong-headed,” she said. “Nonprofits are businesses and, like any business, they must invest in staff and operations if they are to deliver quality goods and services and provide value to their customers/clients.”

“Just because a business is a nonprofit does not mean it should be impoverished. When we devalue the people who do the work, we devalue the work that they do,” Littlepage wrote in an email.


Nonprofit Numbers

Folio Weekly examined several local nonprofits and charities, both large and small, choosing some because of their size and others because they have been prominent in the news. Every organization that has been recognized as tax exempt by the Internal Revenue Service has to file Form 990 every year, unless it makes less than $200,000 in revenue and has less than $500,000 in assets, in which case it has to file Form 990-EZ.


Big Brothers, Big Sisters of Northeast Florida

Total 2012 revenue: $1,704,842

Total function expenses: $1,575,736

Net income: $129,106

Contributions: $1,503,471 or 88.2 percent of total revenue

Executive compensation: $383,319; 24.3 percent of total expenses

Other salary and wages: $646,137; 41 percent of total expenses

Warren Grymes, CEO, $105,000

Steve Gilbert, COO, $81,847

Cheryl Grymes, vice president of programs, $80,000

Purpose: Its vision is that all children achieve success in life and to provide all children facing adversity with strong and enduring professional supported one-on-one relationships that change their lives.

Charity Navigator rating: 3 out of 4 stars


The Community Foundation Inc.

Total 2011 revenue: $33,261,314

Total function expenses: $16,676,142

Net income: $16,585,172

Contributions: $28,904,875; 86.9 percent of total revenue

Executive compensation: $526,282; 3.2 percent of total expenses

Nina M. Waters, president, $197,482

Grace M. Sacerdote, vice president, $137,477

Cheryl Riddick, assistant secretary, $95,185

Purpose: Its mission is to stimulate philanthropy to build a better community through grant-making that is fair and thorough but innovative.

Charity Navigator rating: 4 out of 4 stars


Community Hospice of Northeast Florida Inc.

Total 2011 revenue: $93,322,538

Total function expenses: $83,725,500

Net revenue: $9,587,035

Contributions: $2,249,974 or 2.4 percent of total revenue

Executive compensation: $2,024,730; 2.4 percent of total expenses

Susan Ponder-Stansel, president and CEO, $464,875

Phil Ward, chief business operator, $298,310

Carlos Bosque, CFO, $256,949

Other salaries and wages: $34,058,943; 40.7 percent of total expenses

Purpose: It provides home care of terminally ill patients and comprehensive guidance care and support for patients and their families.

Not yet rated by Charity Navigator


Girls Incorporated of Jacksonville

Total 2012 revenue: $572,884

Total function expenses: $609,564

Net income: -$36,680

Contributions: $528,482 or 92.2 percent of total revenue

Executive compensation: $122,340; 20.1 percent of total expenses

Beth Clark, president, $58,510 (This position has changed; Peg Ganger is executive director.)

Meg Bake, administrative manager, $38,967

Ebony Williams, administrative manager, $24,869

Other salaries and wages: $234,551; 38.5 percent of all revenue

Purpose: The organization’s main programs are an after-school program, outreach, a national literacy program and summer camps.

Not enough revenue to be rated by Charity Navigator


Hubbard House

Total 2012 revenue: $4,824,426

Total function expenses: $3,647,125

Net income: $1,177,301

Contributions: $4,299,972 or 89.1 percent of total revenue

Executive compensation: $377,433; 10.3 percent of total expenses

Ellen Siler, CEO, $156,785; Carol Ginzig, $103,539

Gail Patin, $84,073

Other wages and salaries: $1,736,3633; 47.6 percent of total expenses

Purpose: Providing safety for victims of domestic violence and their children.

Charity Navigator rating: 4 out of 4 stars


Lutheran Social Services of Northeast Florida

Operates Second Harvest North Florida

Total 2011 revenue: $29,011,985

Total function expenses: $29,557,364

Net income: -$545,379

Contributions: $27,470,756 or 94.7 percent of total revenue

Executive compensation: $282,866; 1 percent of total expenses

R. Wayne Rieley, president and CEO, $146,720

Richard Mochowski, controller, $80,033 Jerome Crawford, vice president of operations, $79,732

Purpose: The faith-based social services ministry offers programs in AIDS care and education, refugee and immigration services, representative payee services, Second Harvest of North Florida and the Sharing Place Thrift Store.

Not rated by Charity Navigator


United Way of Northeast Florida

Total 2012 total revenue: $25,751,407

Total function expenses: $23,289,829

Net income: $2,461,575

Contributions: $25,729,071 or 99.9 percent of total revenue

Executive compensation: $1,008,869; 4.3 percent of total expenses

Connie S. Hodges, president, $363,317

Patricia Kilgore, vice president, finances and administration, $210,067

Linda Malloy, vice president, resource management, $142,733; Melanie Patz, vice president, community impact, $122,266

Kit Thomas, vice president, major gifts, $161,166

Purpose: It provides leadership, resources and focus to change lives in the community by creating sustainable improvements in education, income and health.

Charity Navigator rating: 4 out of 4 stars


Wounded Warrior Project Inc.

Total 2011 revenue: $74,058,348

Total function expenses: $57,757,314

Net income: $16.301,634

Contributions: $70,145,724 or 94.7 percent of total revenue

Executive compensation, $1,092,206; 1.9 percent of total expenses

Steven Nardizzi, CEO, executive director, $310,692

Jeremy Chwat, chief program officer, $171,657

Victoria Nemerson, executive vice president 

and general counsel, $157,303

Professional fundraising fees: $1,796,697; 3.1 percent of total expenses

Other salaries and wages: $10,412,548; 18 percent of total expenses

Purpose: It is committed to serving wounded veterans with both visible and invisible wounds of war, from burns and amputations, traumatic brain injuries and paralysis to combat stress, post-traumatic stress disorder and depression.

Charity Navigator rating: 3 out of 4 stars

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